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    Thread: InstaForex reviews

    1. #781
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      Quote Originally Posted by azmassi View Post
      Hi ding dong,

      Paragraph 10 of the bonus agreement says "The Client agrees that the company may cancel the bonus and correct the profit made with it, with amount equal to bonus sum, in case of detecting any signs of abuse of the bonus program if account has profit equal to deposit without prior warning or explaining the reason. Client admits possible risks of applying this paragraph"

      I think that they canceled a part of your profits + the welcome bonus.
      Thank brother for explanation. I read again the rule.
      Correct the profit made with it, with amount equal to bonus sum
      I have bonus 138$, the equal to bonus sum 138$..? How this calculate get number 203$?

      Support say.
      and after the transfer of amount $217, the bonus amount $203 has been cancelled. Then your bonus amount had $138.

      Rule number 10, have good reason for take some profit btw...hhhh
      Need some clarification with this " with amount equal to bonus sum"
      In case of detecting any signs of abuse of the bonus program

      Correction profit also have reason for decide. And 203$ no equal to bonus sum what i get.


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    3. LFC
    4. #782
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      Today have respon from support Insta.
      Spoiler Spoiler:


      The reason take money 203$ cause i do WD 217$ and that moment i have profit 218$.
      Reason 2, when have been cancelled bonus 203$ but in my client cabinet still have bonus statistic 138$.

      If 203$ is cancel welcome bonus, that must in my client cabinet no have bonus statistic 138$.
      And then when i do WD again with amount 760$, i get cancel bonus statistic again.
      Let's think.

      I do WD 217$ ...have cancel bonus 203$
      I do WD 760$ ...have cancel bonus 100$. More bigger WD, cancel bonus more little.

      What wrong with calculate the cancel bonus?


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    6. #783
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      Still waiting, last answer from support Insta.

      Spoiler Spoiler:


      This last respon 4 day ago, hope this problem soon resolve in this week
      From Insta in here? Still no check in this thread?


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    8. #784
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      Insta represantiv no come in here..?
      i think this problem still resolve, so i'm still waiting for resolve this problem.
      if Insta representative come in here, i hope will try explanation description what reason this problem.


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    10. #785
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      Rule number 10 in agreement.


      The Client agrees that the company may cancel the bonus and correct the profit made with it, with amount equal to bonus sum, in case of detecting any signs of abuse of the bonus program if account has profit equal to deposit without prior warning or explaining the reason. Client admits possible risks of applying this paragraph.

      in case of detecting any signs of abuse ?
      detecting more profit i think, this is good reason, btw...



      rule number 10 about cancel profit max is equal with bonus. but the bonus Instaforex say like this.

      Spoiler Spoiler:



      i think about me or side from instaforex bonus wrong ?
      so, this problem still no clear resolve, cause the reason has no clear basis with the rules that Instaforex makes for itself.

      and then what wrong with the profit ?
      Rule number 7

      The profit made over the bonus amount can be withdrawn without any restrictions in case all conditions of the present agreement are fulfilled.

      the reason if the rule still no clear is for future time have more good rule.
      and then the client no confuse with the rule, cause the rule have strong base for take anything.
      but reason for my problem still no clear with the rule, this is good example for make rule more clear in the future,


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    12. #786
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      Quote Originally Posted by ding dong View Post
      Insta represantiv no come in here..?
      i think this problem still resolve, so i'm still waiting for resolve this problem.
      if Insta representative come in here, i hope will try explanation description what reason this problem.
      Still no response? Perhaps you can send a PM to MT5 Administrator informing about this issue. Do provide link for this post so the admin can forward it to Instaforex representative.


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    14. #787
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      Quote Originally Posted by moneygrows View Post
      Still no response? Perhaps you can send a PM to MT5 Administrator informing about this issue. Do provide link for this post so the admin can forward it to Instaforex representative.

      hi, yes,,i got the answer from this problem, the clear rule is number 11 of agreement.
      i will check some rule for this and some explanation and then will make thread for make clear the rule.
      so, in future time the client no have confuse about some rule. cause this is of agreement in other side the broker have advantage for take some cause the rule, Lol..

      ---------- Post added at 08:47 PM ---------- Previous post was at 07:36 PM ----------

      ok, I post Thread, how i have explanation with rule number 11 and 12 of agreement, that can make problem if you no have more clear with this rule.
      the explanation i get no from support Instaforex or mail from Bonus Instaforex, so if you take any bonus in this broker u can thinking 2 time.
      but if u accept all the risk when u take any bonus from agreement that make no problem with you.


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    16. #788
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      Quote Originally Posted by ding dong View Post
      hi, yes,,i got the answer from this problem, the clear rule is number 11 of agreement.
      i will check some rule for this and some explanation and then will make thread for make clear the rule.
      so, in future time the client no have confuse about some rule. cause this is of agreement in other side the broker have advantage for take some cause the rule, Lol..

      ---------- Post added at 08:47 PM ---------- Previous post was at 07:36 PM ----------

      ok, I post Thread, how i have explanation with rule number 11 and 12 of agreement, that can make problem if you no have more clear with this rule.
      the explanation i get no from support Instaforex or mail from Bonus Instaforex, so if you take any bonus in this broker u can thinking 2 time.
      but if u accept all the risk when u take any bonus from agreement that make no problem with you.
      Yes, bonus has advantages and disadvantages this is why should read all the conditions before using the bonus. Since some new rules are added to bonus agreement I stopped using 30% bonus except in some cases. Are you still using bonus?


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    18. #789
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      Quote Originally Posted by azmassi View Post
      Yes, bonus has advantages and disadvantages this is why should read all the conditions before using the bonus. Since some new rules are added to bonus agreement I stopped using 30% bonus except in some cases. Are you still using bonus?

      after this problem, i will think again for take any bonus, Brother
      before i always use bonus 30%, and no have problem with that, so still continue use bonus, but when read again what i get explanation from site in my IB.
      i read the explanation more clear than rule in agreement, before i still keep think strong if this broker take wrong count in take bonus statistic,

      after i get explanation, about rule 11, and 12 in agreement, that i see again what wrong with my order.
      but this is still make me disadvantages, cause the reason is from i do start order.
      in agreement need more explanation for that. if no that like something hidden for some problem in the future.


      why, cause still lot of people in long time in here can't make more explanation about what wrong and problem with this Rule.
      if the rule have clear explanation without something hidden like that, that will be good agreement for client too.


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    20. #790
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      Quote Originally Posted by ding dong View Post
      why, cause still lot of people in long time in here can't make more explanation about what wrong and problem with this Rule.
      if the rule have clear explanation without something hidden like that, that will be good agreement for client too.
      its not people cant make more explanation its because most people especially ib or in forums doesnt want to explain details so not to scare people and miss a potential client sign ups

      i just read in other forums today more people using bonus got their profit cancelled along with the bonus, just like your case


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