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    Results 11 to 14 of 14

    Thread: Why my account has been disabled? I have attached new account but showing cheating activity.

    1. #11
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      Quote Originally Posted by IFX Yvonne     
      Hi Jeinap,

      You can try to attach new account to forum. But it could be excluded from participation in Bonus for posting campaign too.
      Quote Originally Posted by Jeinap     
      The reply from antifraud,

      Attachment 108824


      They could refund for verification purpose, what is your suggestion?
      Quote Originally Posted by IFX Yvonne     
      Hi Jeinap,

      I already forwarded your concern to my colleagues, and I'll get back to you once I got a response from them.
      Yes, I am waiting sir.


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    3. #12
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      Quote Originally Posted by Jeinap     
      Yes, I am waiting sir.
      Hi Jeinap,

      I haven't received any update about your concern yet. You can also contact the Antifraud Department again to clarify your concern.
      Best Regards,
      PR Manager
      InstaForex Group
      Live help online


    4. #13
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      Quote Originally Posted by IFX Yvonne     
      Hi Jeinap,

      I haven't received any update about your concern yet. You can also contact the Antifraud Department again to clarify your concern.
      I did mail to antifraud. I did not find any email from them. I guess its not fair to remove my account for verification. Even though my verification was highest level, if they claim then i could submit other documents.
      Still I want to work on mt5, please tell me what can i do now?


    5. #14
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      Quote Originally Posted by Jeinap     
      I did mail to antifraud. I did not find any email from them. I guess its not fair to remove my account for verification. Even though my verification was highest level, if they claim then i could submit other documents.
      Still I want to work on mt5, please tell me what can i do now?
      Hi Jeinap,

      We kindly ask you to please contact the Antifraud Department again.
      Best Regards,
      PR Manager
      InstaForex Group
      Live help online


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